This Privacy Policy applies to the website https://www.eca.be and related domains.
Operated by: ECA NV, Trieststraat 38, B-9960 Assenede, Belgium — VAT BE 0421.923.670.
This policy explains how personal data is collected and processed through this website. ECA NV complies with applicable Belgian legislation and the European General Data Protection Regulation (GDPR).
1. Processing of Personal Data
Your personal data is collected and processed by ECA NV for the following purposes: customer administration, preparing quotations, processing orders, sending newsletters and invoicing. In general, ECA NV aims to limit the collection of personal data as much as possible to information required for legitimate purposes.
2. Types of Personal Data Collected
When you complete the contact form and/or the free quotation request form on this website, we may collect your company name, name, email address, postal address and telephone number.
3. Disclosure to Third Parties
Where necessary, the personal data collected may be shared with third parties. Your data will only be shared with parties directly involved in an existing collaboration or in preparation for a potential collaboration.
Your personal data may also be shared with third parties for the distribution of our information and newsletters.
Our employees and any third parties engaged by us are required to respect the confidentiality of your data.
Your personal data will never be sold to third parties.
4. Retention Period
Personal data processed for customer administration and/or invoicing purposes will be retained for the period required by law.
Personal data collected and/or processed for other purposes will be retained for seven years following its last use.
5. Your Rights Regarding Your Personal Data
You have the right at any time:
- To access your personal data
- To have your personal data corrected
- To have your personal data erased
- To restrict the processing of your personal data
- To object to the processing of your personal data
You can exercise these rights using the link at the bottom of the contact page and below every form on the website. You will be asked to confirm your email address, after which a link will automatically be sent to that address. Through this link, you can view, update and/or delete your personal data: https://www.eca.be/gdpr/.
6. Cookies
This website may use cookies. Some cookies are temporary and are deleted when you close your browser. Others allow us to recognise you during a future visit, while a third category is used to compile statistics about visits to this website.
You can disable cookies through your browser settings. However, doing so may prevent the website from functioning correctly.
7. Complaints
If you have any complaints regarding the processing of your personal data, you can contact us by telephone at +32 9 344 78 11 or by email at info@eca.be.
Where appropriate, you may also submit a complaint to the Privacy Commission, Drukpersstraat 35, 1000 Brussels, Belgium, at commission@privacycommission.be.
8. Amendments
We reserve the right to amend this Privacy Policy without prior notice.
Last updated: 23 April 2026.